December 29, 2021
Dear fellow families,
As Covid-19 cases in the communities are on a rise we are taking the upmost precautions to protect our residents and staff from Covid-19. We are in close contact with NYS Department of Health and we are following guidance and recommendations from them as well as from the CDC. We have 13 residents that are positive in the past 24 hours (no other positive residents). Most residents are asymptomatic and a few have very mild symptoms. Since yesterday we have 1 additional staff member that tested positive. For the past couple of days our staff has been tested as they enter the building. We will continue testing our residents for at least every 3-7 days for 14 days until we don’t have any more cases.
Please be aware that each family is notified individually of Covid-19 results and any other change in a resident’s condition. Our staff will be calling designated family members with current updates on those who are positive. We are doing our best to provide physical, emotional and spiritual care to all to your loved ones.
Due to positive residents and staff members, we have placed our 2nd and 4th floor on quarantine and will test all our residents every 3-7 days for 14 days. As you may still visit at this time, we ask that if you can, try to limit or stop visiting until things calm down. When visiting a unit that is on a quarantine you are required to wear PPE (which will be provided by the facility) when entering the room, please read the CDC instructions on how to properly don and doff the PPE located on the resident’s door. If you have any Covid-19 symptoms please do not visit.
Please note, we will continue to have virtual visits via our Recreation department and our whole compliment of staff is willing to help you out with any questions or concerns any of you might have. We encourage families to send care packages for their loved ones that include a photo of the sender to be used at a memory prompt. We ask families to send video messages that can be replayed. Send videos and photos via whatsapps or sms to 347-802-6042.
Facility phone number: 718-882-6400
Social Workers:
Suzette Henry: Extension 240 – SHenry@goldcrestcc.com
Annette Williamson Extension 242 – AWilliamson@goldcrestcc.com
To schedule video calls please call Maytha Ramirez, Recreation Director at extension 250 or email Maytha at MRamirez@goldcrestcc.com
As a reminder, you can find all our Covid-19 updates on our website. Please don’t hesitate to reach out to me with any questions or concerns.
Warmest regards,
Mr. Harvey Bauer, LNHA
Administrator